At GEMKO, we believe that customer support and delivering on our commitments is job one! We are dedicated to ensuring your complete satisfaction with the products and services we provide. Support requests and inquires can be made via e-mail and telephone by emailing firstname.lastname@example.org or calling 716-929-2717.
Business Hours: Our call center is open and available to receive inquiries between 8:00am to 5:00pm EST. We are closed on weekends and holidays. Should you require extended support outside of these hours, we offer a premium support plan which covers evenings, weekends, and holidays with a call back commitment one hour.
*After Hours Premium Support available for those that need extended hours and weekend support.